Sun Country Airlines Customer Support

Sun Country Airlines

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Sun Country Airlines has a fleet of 54 aircraft (+ 6 on order/planned) as of May 2023. The fleet consists of 49 Boeing 737s and 5 McDonnell Douglas DC-10s. The average fleet age is 16.3 years. Sun Country Airlines flies to 75 domestic destinations and 10 international destinations in 7 countries, as of May 2023 1 . Some of the popular destinations are Minneapolis, Las Vegas, Orlando, Cancún, San Juan and Montego Bay.

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Sun Country Pet Policy

Sun Country Airlines has a pet policy that allows passengers to bring their small dogs and cats with them on select flights within the United States. Here are some general guidelines for Sun Country's pet policy:

1. Pet eligibility: Sun Country allows only dogs and cats to travel in-cabin. The pet must be small enough to fit in a carrier that fits under the seat in front of the passenger.

2. Pet fees: Sun Country charges a fee of $125 per pet, each way. Passengers are allowed to bring only one pet per carrier.

3. Pet carrier requirements: The pet carrier must be leak-proof and well-ventilated. The maximum size for the carrier is 17 x 11 x 10.5 inches (43 x 28 x 27 cm) and the maximum weight, including the pet, is 16 pounds (7 kg). The carrier must fit under the seat in front of the passenger.

4. Pet health and documentation: Passengers are responsible for ensuring that their pets are in good health and have all necessary documentation, including a health certificate from a veterinarian, proof of vaccination, and any other required documentation for the destination.

5. Pet restrictions: Some destinations have restrictions on pets, and some breeds of dogs and cats may be prohibited on certain flights. Passengers should check with Sun Country before booking their flight to ensure that their pet is eligible to travel.

Passengers should review Sun Country's pet policy in detail before their flight to ensure that they meet all requirements and to avoid any issues or additional fees. The policy can be found on the Sun Country Airlines website or by contacting the airline's customer service.


Sun Country Baggage Policy

Sun Country Airlines has a baggage policy that varies depending on the fare type and destination of the passenger. Here are some general guidelines for Sun Country's baggage policy:

1. Carry-on baggage: Passengers are allowed to bring one carry-on bag and one personal item on board the flight. The maximum size for the carry-on bag is 24 x 16 x 11 inches (61 x 41 x 28 cm) and the maximum weight is 35 pounds (16 kg). The personal item must fit under the seat in front of the passenger.

2. Checked baggage: The number of checked bags allowed and the fees for additional bags vary depending on the fare type and destination. In general, the maximum weight for each checked bag is 50 pounds (23 kg) and the maximum linear dimensions (length + width + height) are 62 inches (157 cm). Oversized and overweight bags may incur additional fees.

3. Excess baggage: Passengers with more bags than allowed by their fare type may have to pay extra fees. Fees for excess baggage vary by destination and can be quite high.

4. Sports equipment: Sun Country allows passengers to bring sports equipment such as skis, snowboards, and golf clubs as checked baggage, subject to certain size and weight restrictions.

5. Prohibited items: Sun Country has a list of prohibited items that cannot be carried on board the flight, such as explosives, flammable liquids, and certain types of batteries.

Passengers should review Sun Country's baggage policy in detail before their flight to avoid any surprises or additional fees. The policy can be found on the Sun Country Airlines website or by contacting the airline's customer service.