Air Canada Customer Support

Air Canada

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Air Canada is a major Canadian airline with a diverse fleet of aircraft that includes narrow-body and wide-body planes, as well as regional jets. As of 2022, Air Canada operates a fleet of over 400 aircraft, with an average age of 12 years. The airline's fleet includes planes from Boeing, Airbus, and Embraer, with the Airbus A320 and Boeing 737 being the most widely used narrow-body planes, and the Boeing 787 and 777 being the most common wide-body planes. In addition, Air Canada has placed orders for new aircraft, including the Boeing 737 MAX, Airbus A220, and Boeing 787-9, which will help the airline modernize its fleet and improve its fuel efficiency. Air Canada has also introduced new cabin configurations and amenities, such as lie-flat seats in business class and personal entertainment systems in every seat. Overall, Air Canada's diverse and modern fleet allows it to serve a wide range of destinations and provide a comfortable and efficient travel experience for its passengers.

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Air Canada Pet Policy

Air Canada has a pet policy that allows passengers to bring their pets on board their flights, subject to certain rules and restrictions. Here are some key points to keep in mind:

1. Types of pets allowed: Air Canada allows cats and dogs to travel in the cabin or as checked baggage, and certain types of birds as cargo. Other types of pets, such as rabbits or hamsters, are not allowed on Air Canada flights.

2. Health and vaccination requirements: Pets must be in good health and have all the required vaccinations and paperwork. The airline also recommends that pets have a recent check-up before traveling.

3. Carrier requirements: Pets must be transported in an airline-approved carrier that meets the airline's size and weight restrictions. The carrier must fit under the seat in front of the passenger for pets traveling in the cabin, and it must be sturdy and well-ventilated.

4. Fees: Air Canada charges a fee for pets traveling in the cabin or as checked baggage, and the fees vary depending on the route and type of pet. Cargo fees for birds also vary depending on the route and the size and weight of the bird.

5. Restrictions and exclusions: Certain breeds of dogs, such as pit bulls and their mixes, are not allowed to enter some countries or provinces due to local regulations. Air Canada also has restrictions on the number of pets that can be carried on each flight, so it's important to check with the airline before booking.

It's important to review Air Canada's pet policy and requirements before booking a flight to ensure that you and your pet meet all the rules and restrictions. Passengers can find more information on Air Canada's website or by contacting their customer service.

Air Canada Baggage Policy

Air Canada's baggage policy varies depending on the fare type, route, and frequent flyer status of the passenger. Here are some general guidelines for Air Canada's baggage policy:

1. Carry-on baggage: Passengers are allowed to bring one standard article (such as a carry-on suitcase or backpack) and one personal item (such as a purse or laptop bag) on board the flight. The maximum size for the standard article is 23 x 40 x 55 cm (9 x 15.5 x 21.5 in) and the maximum weight is 10 kg (22 lb).

2. Checked baggage: The number of checked bags allowed and the fees for additional bags vary depending on the fare type and destination. In general, the maximum weight for each checked bag is 23 kg (50 lb) and the maximum linear dimensions (length + width + height) are 158 cm (62 in). Oversized and overweight bags may incur additional fees.

3. Excess baggage: Passengers with more bags than allowed by their fare type may have to pay extra fees. Fees for excess baggage vary by destination and can be quite high.

4. Special items: Air Canada also has specific policies for carrying special items such as sports equipment, musical instruments, and medical devices. Passengers should review these policies and contact the airline in advance if they plan to bring special items on board.

5. Checked baggage allowance for Premium Economy, Business, and First Class: Passengers traveling in these classes receive an increased baggage allowance compared to Economy Class passengers.

Passengers should review Air Canada's baggage policy in detail before their flight to avoid any surprises or additional fees. The policy can be found on the Air Canada website or by contacting the airline's customer service.